In the 150 years since we first opened our doors for business, we have learnt many things, the most important of which is that the secret to success comes down to one thing - great people.
We are currently looking for an experienced Portfolio Property Manager to join our Residential Portfolio Management team.
Responsibilities:
- To manage and oversee all routine repairs and maintenance for a select portfolio of managed clients, adhering to strict service levels to ensure that properties are managed in accordance with client requirements.
- Working closely alongside the Portfolio Client Managers to protect our clients’ assets by recommending works to maintain and add value
- To provide an excellent standard of customer service and build and manage the relationship with tenants
- Ensure safety compliance and housing legislation is adhered to at all times
- Carrying out occasional property visits where necessary
- Liaising with local branches on a national scale, both within and outside of the Hamptons network, to help coordinate pre-tenancy works and routine maintenance as required
- Build and manage a strong relationship with all contractors across the network and nationwide to ensure service level agreements are met, and to ensure all contractor invoices and utilities are paid promptly
- Preparation of reports to Portfolio Client Managers on a monthly/quarterly basis, as required, to reflect maintenance and compliance issues and recommendations.
- Training and management of new Portfolio Property Managers when required
Skills & Experience Required:
- Experience gained within residential property management
- You will be highly motivated and able to demonstrate success within the lettings market
- You will be qualified to ARLA /NFOPP Legal Advanced Level or Equivalent
- Able to demonstrate first class customer service skills
- Excellent organisation, prioritisation and time management skills and strong attention to detail
- Ability to work proactively and comfortable / excited at using your initiative in a fast paced environment where priorities can change regularly
From the moment you start your career with us, you will receive the best development, benefits and opportunities in the business. We will invest heavily in you and your career to ensure that together, we continue to achieve great things.
If this sounds like the role for you please apply or for further information contact recruitment@hamptons.co.uk
