Hamptons is committed to being the best place to work among estate agents.
We believe that our long-term success depends on attracting, developing and retaining the best talent in the industry. Your development is very important to us, which is why we have a comprehensive training and development programme, delivered by our experienced in-house training team.
This is made up of a combination of structured courses, coaching, personal study and online training. Our training courses are designed to align with our organisational goals and competencies to provide focus and structure.
Below is a selection of the training courses that we offer and each branch holds a comprehensive course directory with further details -
- Welcome to Hamptons
- Sales Training and Agency Skills
- Administrator Training
- Management Training - The Essential Management Series
- Leadership Training
- Customer Service Training
- Property Management Training
- IT Training - Understanding our database
- Online training via iLearn, including -
- Personal & Office Safety
- Legal
- Compliance Training
- Health & Safety
Career Pathways & Training Development Programme
At Hamptons we pride ourselves on our training and development. Our success depends on recruiting and retaining the best in the business and we know how important it is that we help to develop those that aspire to better themselves professionally, as well as shape the leaders of the future. As a result, we have personal development plans for all sales and lettings staff, to help provide clarity and direction in terms of understanding the knowledge, skills and attributes required to progress to different roles within the company.
Firm Foundations
Firm Foundations is a strategic manual of best practice procedures. The manual and guidelines are applied throughout our branch network to provide a unified customer-centric approach to conducting business. It aims to maximise effectiveness, both for the benefit of our customers by helping to provide unrivalled customer service, and for you by providing valuable advice and tips for doing so.