Got the job done but times when communication lines were not clear. Also passed between several key people without explanation.
We found the whole team very supportive through the whole process.
Efficient service kept me informed throughout the sales process towards the end of the process when a number of issues where raised by the buyers solicitor Hamptons kept us on track and made user the momentum continued until the sale was completed
Chris was exceptional - professional, diligent, friendly and always at the end of the phone.
amazing service with amazing people, they made the sell look easy although it was more complicated than expected!
excellent service from the team at Marlow especially Stuart Miles who calmly dealt with everything and offered up alternative suggestions and kept us informed at every turn of events. Was empathetic to my on going cancer treatment and did his upmost to make it as easy as possible for me. Highly recommend.
The senior branch management is excellent and agent commission contract process fair and flexible. However I was not happy with the buyer negotiation process on this occasion which felt confused and, despite the difficult market, I believe the agreed price could have been negotiated a little higher if one of the senior managers had been liaising with the inexperienced buyer at the start. It has since been agreed that senior mgt will handle future transactions on our behalf including an additional property in progress.
Thank you for leaving us a review. I have passed your comments onto the Regional Director who will pick up your feedback with the branch. We work towards ensuring our standards are always monitored and improved so I would like to thank you for bringing this to our attention. Please do not hesitate to contact us in the future.
They were very professional, proactive and attentive in following the selling of our house.
Thank you for taking the time to leave us a review, Hamptons aim to provide the best service possible and I pleased to see we were able to provide you with a positive experience. Please do not hesitate to contact us in the future.
Professional courteous and patient.
Thank you for leaving us a review, we take customer service very seriously and I am pleased to see we provided you with a 5* service. Thanks again!
Very professional, knowledgeable and helpful - would recommend them and sell/buy properties from them again.
Thank you very much for taking the time to leave us a review. I will be sure to pass your comments onto the Weybridge branch, who I am sure will be thrilled with your review.