We have vacancies for a Lettings Negotiator in the following office:
Job Description
As a Lettings Negotiator, your role will involve:
- Working closely with the Lettings Manager to identify new business opportunities.
- Generating quality leads, following these up and consistently aiming for high conversion rates.
- Promoting other Hamptons products & services where appropriate and generating referral leads.
- Having an in-debth understanding of the local market and competitors in the area to maintain a competitive advantage.
- Ensuring that all instructions are presented to the highest standard to prospective Tenants.
- Ensuring that all documentation is completed before the beginning of the tenancy i.e. PAT, Gas Safety Certificate and Tenancy Terms and Conditions.
- Ensuring that all financial targets are met and are exceeded on a monthly basis.
- Managing customer feedback effectively, sending out feedback forms and immediately addressing any highlighted areas of concern.
- Actively supporting the Branch in achieving the highest levels of customer service feedback from clients, suppliers and the Company.
- Pro-actively managing, maintaining and developing relationships with both Landlords and Tenants.
- Pro-actively ensuring that all written communications on behalf of the Branch are accurate and conform to ARLA and Housing Act requirements.
The Individual
- A minimum of 12 months experience in a busy lettings or agency environment.
- Self motivation with a 'can do' attitude.
- Excellent organisation skills and prioritisation skills.
- Strong written and oral commiunication skills.
- Ability to work on your own as well as in a team.
- A professional, positive, ambitious and enthusiastic approach.
- Intermediate MS Word, Excel & Outlook skills.
- Strong customer focus.
- High accuracyand attention to detail.
- Full and clean UK driving license.
- Able to demonstrate a succesful track record in meeting and exceeding targets.