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Lettings Negotiator or Senior Negotiator

We have vacancies for a Lettings Negotiator or Senior Negotiator in the following office: 

Battersea (NEW OFFICE)  Apply
Teddington (NEW OFFICE)  Apply

 

Job Description


As a Lettings Negotiator or Senior Negotiator, your role will involve:

  • Working closely with the Lettings Manager to identify new business opportunities.
  • Generating quality leads, following these up and consistently aiming for high conversion rates.
  • Promoting other Hamptons products & services where appropriate and generating referral leads.
  • Having an in-debth understanding of the local market and competitors in the area to maintain a competitive advantage.
  • Ensuring that all instructions are presented to the highest standard to prospective Tenants.
  • Ensuring that all documentation is completed before the beginning of the tenancy i.e. PAT, Gas Safety Certificate and Tenancy Terms and Conditions.
  • Ensuring that all financial targets are met and are exceeded on a monthly basis.
  • Managing customer feedback effectively, sending out feedback forms and immediately addressing any highlighted areas of concern.
  • Actively supporting the Branch in achieving the highest levels of customer service feedback from clients, suppliers and the Company.
  • Pro-actively managing, maintaining and developing relationships with both Landlords and Tenants.
  • Pro-actively ensuring that all written communications on behalf of the Branch are accurate and conform to ARLA and Housing Act requirements.

The Individual

  • A minimum of 12 months experience in a busy lettings or agency environment.
  • Self motivation with a 'can do' attitude.
  • Excellent organisation skills and prioritisation skills.
  • Strong written and oral commiunication skills.
  • Ability to work on your own as well as in a team.
  • A professional, positive, ambitious and enthusiastic approach.
  • Intermediate MS Word, Excel & Outlook skills.
  • Strong customer focus.
  • High accuracyand attention to detail.
  • Full and clean UK driving license.
  • Able to demonstrate a succesful track record in meeting and exceeding targets.
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