We have vacancies for a Lettings Manager in the following office:
Job Description
As a Lettings Manager, your role will involve:
- Working alongside the Regional Lettings Director in managing the translation of the business strategy into clear plans.
- Managing the branch P&L and effectively achieving both income and cost targets.
- Working on the annual budgeting process, proposing suitable income and cost levels for the branch.
- Ensuring internal audit standards are maintained at all times.
- Proactively researching the local market, competitors within this region, and establishing ways to develop a competitive advantage through local networking.
- Ensuring that legal tenancy agreements are executed compliantly and in a way that maintains a high level of customer care.
- Ensuring that any Client / Tenant / Property details that change during the tenancy are updated on the relevant systems and communicated to other relevant divisions within Lettings.
- Ensuring that terminations, refunds and deposit releases are executed correctly and efficiently.
- Carrying out regular coaching, feedback and one to one sessions with staff to support skills development.
- Proactively developing strong relationships with other departments within Hamptons.
- Identifying opportunities to work with and to refer business to other departments/divisions.
The Individual
- At least 3-5 years experience in Residential Lettings.
- Excellent communication skills.
- The ability to develop and motivate those around you.
- Excellent customer service skills.
- The ability to manage a profit centre and work strategically.
- A full and clean UK driving license.
- A positive 'can do' attitude.