Even with experience, managing a property can be a full-time job. One you do not need if you already have a full-time job or live overseas.

If you own a rental property, or you are a landlord of several investment homes, we can take that load off your plate. Our service is so valued by our clients that, in more than eight out of ten properties we manage, both tenants and landlords renew their agreements. And many of our corporate clients will not accommodate their employees any other way.

What is involved?

There is much to do when letting out your property. To begin with, you need to prepare the place so it is ready to let. This involves dealing with mortgage lenders, sorting out rent collection, tax matters, insurance cover, utility bills, keys and inventories, and getting safety certificates for gas, electrics and appliances. The list goes on, but we can do all of that for you.

Once your property is fit for people to move in, we will then manage it throughout the tenancy, providing regular account statements along the way.

One of our managers will have your property in their care. This will be someone with ARLA qualifications and experience and who, like all our managers, will go on refresher courses in both technical matters and customer service.

Peace of mind

You do not want a call in the middle of the night from tenants with a leaking roof or broken boiler. So our 24-hour emergency service will be on call to handle such crises for you. We will also arrange routine maintenance checks and give full visit reports, including photos if you want them. Over the years we have learned which contractors we can trust, and we use only professional suppliers who will do the best quality and most cost-effective work on your property.

When it is time for a new tenancy, we will arrange an independent inventory check-out, help negotiate any damages and reimbursements and, if need be, offer advice on insurance claims.

Our interior solutions team can also advise you on ways to refresh or redecorate your property to make sure you get the best return from your property and avoid unnecessary downtime between lets.